Frequently Asked Questions

How do I access the online courses?

How do I get my certificate after I complete the course?

The course is stuck in one place or not working correctly. What do I do?

Will this CE count in other States?

How Do I Access the Online Course?

Scroll down to find and click on your desired course. Or click on the COURSE CATALOG tab on the upper right of the screen.

Once you have selected your desired course, you will see a description of the course content. Click on “Get this course”

You will be prompted to “Login” or “Signup.” If this is the first time you have accessed one of our courses, you will select “Signup.” If you have taken one of our courses in the past, you will select “Login” and input your previous username and password. If you have forgotten your login details, you can contact us to reset your information.

When you first “Signup” you can choose a unique username, or you can use your email address as your username. Then you will create your own password.

Once you have logged into the course, you will be able to Start the course (or resume the course if you started a course and had to log off before finishing it). In the upper right side you will also be able to see your progress in the course.

How Do I Get My Certificate After I Complete a Course?

In the course description, you will see a section that lists the CONTENT. Everything in this list will need to be completed before you will receive your certificate. In the example below, you will see that after the course “Talking Tobacco” there is list “ASHLine Updates and FAQ,” “Talking Tobacco – Post Evaluation,” and “Learner Questionnaire.” Once you complete the “Learner Questionnaire” your certificate will automatically be generated and available for you to download.

You can always access your certificate later and time through your profile. Click on the down arrow by your name. Click on the option for “My Certifications.” This will pull up a list of courses you have completed. To download your certificate, click on the certificate symbol .

The Course is Stuck in One Place or Not Working Correctly. What Do I Do?

For the best viewing experience, we recommend using one of the following web browsers:  Google Chrome version 76.0.3809.100 or newer, Mozilla Firefox version 68.0.2 or newer, Apple Safari version 12.1 or newer.  Other web browsers and mobile devices can be used but may not portray the course exactly as intended.

Will This CE Count Toward My Dental License?

 If you are taking this course outside of the State of Arizona, you may want to check with your state’s rules and statutes regarding continuing education. In Arizona, you may check the rules regarding continuing education at 

On page 22, RA-11-1209 Types of Courses:

4. Subject to the limitations in subsection (B), any of the following activities that provide an understanding of current developments, skills, procedures, or treatment related to the practice of dentistry:

a. A correspondence course, video, internet, or similar self-study course, if the course includes an examination and the licensee or certificate holder passes the examination

In addition, Arizona Board of Dental Examiners did an audit of our continuing education courses in 2017. They concluded that they do accept continuing education credit from Maricopa County Department of Public Health as it is a government agency. Arizona, and many other states, acknowledge Federal and State government agencies, including branches of the military as Board-approved sponsors.